EMR

EMR Fax Queue Control Panel NOT Clearing

When the EMR Fax queue Doe NOT Clear there is a fax that is in a "stuck status" Check the EMR Fax Queue with the SR/Telus Web portal. Delete the fax that has been sent or failed but remains in the the EMR Fax Control Panel. Once that is complete the status' will update on the remainder of the que...

Java Error

Check to ensure vpn is connected and or they have internet on the device if in an office. Check the computer is macOS Monterey, Sonoma, Ventura or windows 10 or 11 Check to ensure you  can get to the server on mac open terminal (click spotlight sear top right type terminal) on a pc open pow...

How to uninstall java on macOS

Click on the Finder icon located in your dock Click on the Utilities folder Double-click on the Terminal icon In the Terminal window Copy and Paste the commands below: sudo rm -fr /Library/Internet\ Plug-Ins/JavaAppletPlugin.plugin sudo rm -fr /Library/PreferencePanes/JavaControlPanel.prefPane...

Clean PSS Install

Download latest version of adobe reader dc and install once adobe is installed open it and set to default pdf application if it dos not ask you it will be in a box on the top right Now install the most recent version of java 8 from here do not use the default selections scroll down a little ...

Instructions to add email template pop up to custom form

Open the Source Form Code Navigate to Test Version - GBFHT MH CY Assessment and Referral, including myDAWN. Access the Java code within this form. Locate the Required Functions Identify the following functions in the code: get viewOcean sendOceanSecureMsg Copy the Functions ...